Insights on agentic AI, SMB automation, and the future of the back office.
IBM surveyed 2,000 CIOs and CTOs. 67% say they can't fully control what their AI agents do. Only 11% have governance in place. Here's what the 25% who closed the gap did differently — and why governance is an architecture requirement, not a compliance checkbox.
The promise of autonomous AI agents is simple: they do the work so your team doesn't have to. But when your AI agent posts a comment, sends a message, or runs a query on your behalf — who actually authorized that action? This is the trust gap at the center of enterprise AI adoption.