Restaurants & Hospitality
More Covers. Less Chaos.
AI agents that book events, confirm reservations, respond to reviews, and coordinate staff.
Sound Familiar?
Private event inquiries lost
No-shows hurting revenue
Reviews going unanswered
Staff scheduling nightmares
You didn't open a restaurant to answer voicemails.
What Your AI Team Can Handle
Deploy agents for any of these use cases. Mix and match based on your needs.
Private Event Inquiry Responder
The Problem
Private event inquiries come in via email, phone, and website. Response time determines who gets the booking.
The Solution
An agent responds to event inquiries within minutes, gathers event details through conversational email exchange, checks venue availability, sends customized event packages, and schedules site visits or tastings.
Features Used
Reservation Confirmation & Upsell
The Problem
No-shows hurt revenue. Large party reservations change without notice. Upsell opportunities are missed.
The Solution
An agent sends confirmation sequences for all reservations, reconfirms large parties closer to the date, offers upgrades and add-ons (wine pairings, chef's table), updates the POS system with special requests, and tracks no-show patterns.
Features Used
Review Response Manager
The Problem
Reviews on Yelp, Google, and TripAdvisor go unanswered. Negative reviews fester publicly.
The Solution
An agent monitors all review platforms, responds to positive reviews with personalized thanks, addresses negative reviews with empathy and resolution offers, escalates serious issues to management, and generates review sentiment reports.
Features Used
Vendor Order Coordinator
The Problem
Daily produce and supply orders require checking inventory, comparing vendor prices, and placing orders before cutoffs.
The Solution
An agent monitors inventory levels against par levels, generates order lists based on historical usage and upcoming events, compares prices across approved vendors, places orders automatically, tracks deliveries, and flags quality issues from past orders.
Features Used
Shift Swap Manager
The Problem
Staff call out sick or request shift swaps. Managers spend hours on the phone finding coverage.
The Solution
An agent receives shift change requests via text or email, checks staff availability and overtime limits, finds qualified replacements, facilitates swap agreements, updates the schedule in the POS system, and notifies all affected parties.
Features Used
Platform Features That Power Restaurants & Hospitality
These are the key Outermind capabilities that enable automation for your industry.
Email Processing
Basic+Respond to private event inquiries, reservation requests, and catering quotes.
Custom API Integrations
Pro Plus+Connect to OpenTable, Resy, Toast, and other reservation and POS systems.
Team Messaging
Professional+Coordinate shift swaps, event preparations, and kitchen communications.
Support Ticketing
Professional+Handle guest feedback, complaints, and special requests systematically.
LinkedIn Integration
Basic+Share menu updates, event announcements, and behind-the-scenes content.
Ready to Automate Your Restaurants and Hospitality?
Start your 30-day free trial today. Deploy your first agent in under 30 minutes.
Recommended tier for Restaurants & Hospitality: Professional